Frequently Asked Questions
Everything you need to know about shopping with US Chess Sales
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those who need their apparel sooner.
What is your return policy for apparel and accessories?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of purchase. Please note that custom-printed tournament gear is final sale.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our charts to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
Yes, we prioritize quality and ethics. Our apparel is sourced from manufacturers who follow fair labor practices and utilize high-quality, durable fabrics designed for long-lasting wear.
Can I track my order once it has shipped?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.